Shipping Policy

Solvenh™
Operated by Hangzhou Youmengkezuo Technology Co., Ltd.
Email: service@solvenh.com

Company Address:
Room 36331, 3rd Floor, Building 1, No. 88 Puyan Road, Puyan Subdistrict, Binjiang District, Hangzhou City, Zhejiang Province

Legal Representative:
Wu Jinming

Shipping Information

Solvenh™ is committed to providing a clear and convenient delivery experience for customers purchasing kitchen and home products.

This Shipping Policy explains general delivery procedures, estimated transportation periods, and customer support information.

After an order has been prepared for shipment, estimated transportation time is:

3-7 business days

Delivery time may vary depending on destination location, transportation conditions, seasonal factors, and carrier arrangements.

Solvenh™ follows a structured delivery process:

Products are carefully prepared before shipment to help ensure they are packaged appropriately.

After shipment preparation, products enter the transportation process through available delivery channels.

Customers should check package condition after receiving their delivery.

If any concern occurs, please contact Solvenh™ customer support.

Customers are responsible for providing accurate contact and delivery information.

Incorrect or incomplete information may affect delivery progress.

If customers need assistance with delivery-related questions, please contact our service team.

Delivery schedules may occasionally be affected by:

Solvenh™ will provide assistance when customers contact us regarding delivery concerns.

For shipping questions, contact:

Phone:
18721172239

Customer Service Hours:

Monday - Friday
9:00 AM - 6:00 PM

Customer requests are generally processed within:

3 business days