Terms of Use

Solvenh™
Operated by Hangzhou Youmengkezuo Technology Co., Ltd.
Email: service@solvenh.com

Company Address:
Room 36331, 3rd Floor, Building 1, No. 88 Puyan Road, Puyan Subdistrict, Binjiang District, Hangzhou City, Zhejiang Province

Legal Representative:
Wu Jinming


Website Access Guidelines

Welcome to Solvenh™.

These Terms of Use explain the appropriate way visitors may access and interact with the Solvenh™ website.

Our website is designed to provide information about our kitchen and home product collections, brand details, and customer service resources.

By accessing this website, visitors agree to use the website responsibly.


Acceptable Website Activities

Visitors may use this website to:

  • Browse available products
  • Review product information
  • Learn about Solvenh™ collections
  • Contact customer support
  • Access company information

The website should only be used for lawful and appropriate purposes.


Responsible Use

Visitors agree not to:

  • Disrupt website functionality
  • Attempt unauthorized access
  • Introduce harmful materials
  • Copy website content for unauthorized purposes
  • Misrepresent personal information

Responsible website use helps maintain a safe and reliable online environment.


Product Understanding

Solvenh™ provides product information to help customers understand available items.

Each product may have different:

  • Features
  • Materials
  • Functions
  • Recommended uses
  • Care requirements

Customers are encouraged to review product information carefully and contact our team if clarification is needed.


Intellectual Property

The Solvenh™ brand name, website content, product descriptions, and visual materials are protected as applicable.

Visitors may view website content for personal purposes but should not reproduce or distribute materials without authorization.


External Resources

The Solvenh™ website may include references to external resources.

External websites may operate independently and maintain their own policies.

Visitors should review applicable information when accessing third-party resources.


Website Updates

Solvenh™ may update:

  • Website design
  • Product information
  • Service information
  • Website features

These updates help improve usability and maintain accurate information.


Customer Support

For questions regarding website usage:

Email:

service@solvenh.com

Phone:

18721172239

Service Hours:

Monday - Friday
9:00 AM - 6:00 PM

Customer requests are generally reviewed within:

3 business days


Company Information

Brand Name:
Solvenh™

Company Name:
Hangzhou Youmengkezuo Technology Co., Ltd.

Company Address:
Room 36331, 3rd Floor, Building 1, No. 88 Puyan Road, Puyan Subdistrict, Binjiang District, Hangzhou City, Zhejiang Province

Legal Representative:
Wu Jinming

Email:
service@solvenh.com

Phone:
18721172239