Privacy Policy

Solvenh™
Operated by Hangzhou Youmengkezuo Technology Co., Ltd.
Email: service@solvenh.com

Effective Date: October 1, 2026

Solvenh™ respects customer privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how information may be collected, used, stored, and protected when customers visit our website or communicate with our service team.


Information We Collect

When customers interact with Solvenh™, we may collect information necessary to provide website services and customer support.

This may include:

  • Contact information provided by customers
  • Communication details submitted through customer service channels
  • Website usage information
  • Technical information related to browsing activities

We only collect information that is reasonably necessary for providing and improving our services.


How Information Is Used

Information collected by Solvenh™ may be used for:

  • Providing customer assistance
  • Responding to inquiries
  • Improving website experience
  • Maintaining website functionality
  • Communicating important service information

We do not use customer information for purposes unrelated to providing our services.


Information Protection

Solvenh™ takes reasonable measures to protect customer information from unauthorized access, misuse, or improper disclosure.

We continuously review our information management practices to maintain a secure online environment.


Information Sharing

Solvenh™ does not sell customer personal information.

Information may only be shared when necessary to:

  • Provide requested services
  • Comply with applicable legal requirements
  • Maintain website operations

Customer Choices

Customers may contact Solvenh™ regarding questions about their personal information or privacy-related concerns.

Contact Information:

Email:
service@solvenh.com

Phone:
18721172239

Company Name:
Hangzhou Youmengkezuo Technology Co., Ltd.

Company Address:
Room 36331, 3rd Floor, Building 1, No. 88 Puyan Road, Puyan Subdistrict, Binjiang District, Hangzhou City, Zhejiang Province

Legal Representative:
Wu Jinming